UPDATE: A Message from our Executive Officer


Erin White

Hi Learners,

We hope you are enjoying the holiday break although it might be a very different style of ‘holiday’ than what you might be used to!

We wanted to let you know some of the changes we are making for your learning during Term 2 to deal with the temporary impact of Coronavirus – COVID-19.

You might be seeing a lot of news items about this currently and wondering what it means for your learning with SGAE.

As much as you can, we encourage you to use these holidays to rest. Your health and wellbeing are a priority not just now but all of the time.

As this situation is changing week by week, we are ensuring that we are making decisions that are in your best interests and are informed by Government. Please remember that we are considered an ‘RTO, Learn Local and TAFE sector’ which is not necessarily the same as schools.

Our plan at this stage for Term 2 is as follows and we envisage this will be in place for all of Term 2:

– A delayed start to Term 2; instead of starting the week of 14 April, our courses will commence the week of Monday 20 April or thereafter. Your trainer will be in contact with you to confirm your date.

– You will receive regular contact from our trainers; your trainer will be in contact with you over the next week to confirm your class start date and to make sure you are OK.

– Your classes will be delivered a little differently; until further notice and based on government advice, most of our training will be provided via flexible and remote distance learning. That is, workbooks or activities will be posted to you in hard copy and your trainer will schedule phone calls with you to provide you with instructions, support and one-on-one phone training sessions. For some of our courses, webinars or video conferencing may be available but this is tailored to particular courses and our learners. Your trainer will advise you exactly how your training will be provided and will be based on your individual needs. We will continue to put support measures in place to ensure you receive adequate and appropriate quality training. As an adult education provider, we have been encouraged to deliver our training differently where possible. Whilst in some instances, we may be able to have small numbers of learners come to our campuses; we will make decisions on this on an individual basis. Please discuss this with your trainer.

By limiting face-to-face contact, we are playing our part in slowing the spread of the virus and helping to flatten the curve. Our classrooms in Hamilton and Warrnambool can accommodate limited numbers of students if we are able to hold any learning face-to-face. Our Bendigo campus is currently impacted due to being located at a place of worship.

We are planning to mail your learning resources to you, just the same as you would be given in the classroom. You can start working on the resources when you receive them or you can wait and talk to your trainer about them.

You will receive a weekly timetable showing when your trainer will contact you to assist you with your learning.

You might like to talk to the people around you about the topic of your learning and do some research as well, so that when the trainer calls you, you can tell them about what you have been doing.

Please be assured that we are still here for you! Please call us on 03 5571 9900 or email us on sgae@sgae.vic.edu.au and our friendly staff are more than happy to help you.

Please also stay tuned for updates on our Facebook page ‘SGAE’ and here, on our website via The Learner Loop.

Take care,

Erin White

Executive Officer