SIT20316
Certificate II in Hospitality
Course Description
Enrol today with SGAE in this nationally accredited Certificate II in Hospitality which is designed for aspiring food and beverage attendants and hotel assistants who want to build an exciting career in the hospitality industry. This entry-level qualification will teach you the essential hands-on skills to deliver great customer service in a variety of hospitality settings such as restaurants and cafes. This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision. This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.
Possible Career Outcomes
- Bar Attendant
- Café Attendant
- Catering Assistant
- Food and Beverage Attendant
- Front Office Assistant
- Porter
- Room Attendant
Recognition of Prior Learning
You may be eligible for Recognition of Prior Learning (RPL) where your work experience or qualifications of an advanced and related nature have been undertaken. Find out more about our RPL policy here.
Further Study Pathways
You might also like to consider our other training programs including:
- Responsible Service of Alcohol (RSA);
- Safe Food Handling; or
- SIT20416 Certificate II in Kitchen Operations.
Types of Assessment
- Observation
- Written assessment tasks
- Work and class related projects
- Presentations.
Core Units
| Unit Code | Unit Name |
|---|---|
| BSBWOR203 | Work effectively with others |
| SITHIND002 | Source and use information on the hospitality industry |
| SITHIND003 | Use hospitality skills effectively |
| SITXCCS003 | Interact with customers |
| SITXCOM002 | Show social and cultural sensitivity |
| SITXWHS001 | Participate in safe work practices |
Elective Units
| Unit Code | Unit Name |
|---|---|
| SITXFSA001 | Use hygienic practices for food safety |
| SITHACS001 | Clean premises and equipment |
| BSBCMM201 | Communicate in the workplace |
| SITXCOM001 | Source and present information |
| SITHFAB007 | Serve food and beverage |
| SITXFSA003 | Transport and store food |
Fees
(Subject to eligibility. Proof of concession required) $121.44 ($0.46 per nom. hour)
(If eligible for funding) $607.20 ($2.30 per nom. hour)
(If not eligible for Govt. subsidy) $1,399.20
(All participants to pay) $413
(Non-refundable) $45
Student tuition fees as published are subject to change given individual circumstances at enrolment. Training is delivered with Victorian and Commonwealth Government funding.
To find out more information on Fees and Eligibility, please click here.
Payment plans may also be available. Cancellation fees may apply. Please refer to our Fees & Refund Policy.
Pre-training Review
To assist prospective students to determine whether a course is suitable and appropriate for their individual needs, SGAE will assess all students’ language, literacy and numeracy and digital literacy by asking them to undertake a self-assessment review prior to enrolment.
The review provides essential information about you and your background, which then allows SGAE to understand your current capabilities prior to training and make recommendations on course suitability, and identify additional support where required.
How to Apply
To apply, please call our Head Office on 1800 810 393.
